Terms of Service — ATLAS identity

Who can use Atlas

You must be at least 18, or the age of majority where you live, and able to enter this agreement. One account is for one person.

Your account and your keys

Atlas creates private keys on your own devices that manage your identity, and a recovery key that only you hold. Layer9i never has a copy. If you lose your recovery key and all your devices, we can't restore your account or your settings. Keeping them safe is your responsibility.

You are responsible for your use

You are solely responsible for everything you do, send, receive or access while using Atlas, and for all traffic from your devices through Layer9i's network. Atlas changes how your connection reaches the internet. It doesn't change your duty to follow the law and the rules of the services you use.

Your traffic leaves from Layer9i's own internet addresses, which other people share. Misuse affects them, so we take it seriously.

What you may not do

You may not use Atlas to:

break any law, or help anyone else break one;
access, store or share child sexual abuse material, or anything that exploits minors;
commit fraud, impersonate anyone, or deceive a service about who you are;
send spam or unsolicited bulk messages;
attack, scan, probe, overload or break into any system or network, including ours;
spread malware or run botnets;
infringe copyright or other rights;
harass, threaten or harm anyone;
get around sanctions or export laws;
resell, share or rent access to Atlas, or run a service for others on it;
interfere with Atlas, its network, or anyone else's use of it.

Abuse, and what we do about it

When we receive a credible report of abuse, or see activity that threatens our network or other people, we may, without notice, pause or end your account, block the activity, and cooperate with lawful requests from authorities, limited to what we actually hold (see our Privacy Policy).

We aim to tell you when we act and why, unless the law or safety prevents it. No refund is owed when an account is ended for breaking these terms, except where the law requires one.

To report abuse from a Layer9i address, write to [email protected].

What Atlas does, and doesn't, promise

Atlas lets you choose the city services see you connecting from, and helps services recognise you consistently. We don't control other services. Any website or app may still ask you to verify, refuse access, or apply its own rules, and location services outside Layer9i may show a different place from the one you chose. You must follow the terms of every service you use.

Subscriptions

Prices are shown in the app and on layer9i.com. Subscriptions renew automatically until cancelled. If you subscribe through Apple or Google, their billing and refund rules apply, and you cancel there. If you subscribe with us directly, you can cancel any time and keep access until the end of the period you paid for. We don't refund part-periods, except where the law requires it.

Test versions

Test and early-access versions may have faults and may change or stop. Free access during invite-only testing can end, with notice.

Disclaimer

Atlas is provided "as is" and "as available". To the fullest extent the law allows, Layer9i makes no warranties of any kind, express or implied, including that Atlas will be uninterrupted, error-free, available in any place, accepted by any service, or that it will meet your needs. Atlas is not for emergency services or any use where a failure could cause injury or serious loss.

Limit of liability

To the fullest extent the law allows, Layer9i is not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or access, arising from your use of Atlas. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, or US$50, whichever is greater. Some places don't allow these limits, so they may not all apply to you.

Your responsibility to us

To the extent the law allows, you agree to cover Layer9i's losses, including reasonable legal costs, from any claim caused by your breach of these terms or your misuse of Atlas.

Open-source software

Atlas includes open-source software, each part under its own licence. Nothing in these terms limits your rights under those licences. To request the notices, write to [email protected].

Ending this agreement

You can stop using Atlas and delete your account at any time. We may pause or end your account as described above, or if we stop offering Atlas, with notice where possible.

Changes to these terms

We may update these terms. For important changes, we'll tell you by email and in the app, and ask you to accept them, before they take effect.

Governing law

These terms are governed by the laws of the State of Delaware, USA, except where the law where you live gives you rights that can't be waived, including consumer protection law in Quebec.

Contact

Layer9i, Inc., a Delaware corporation. [email protected]